1. Introduction

Welcome to the privacy policy for this independent Citrix NetScaler Gateway fan site. This policy explains how we collect, use, store, and protect information when you browse our pages or send us a message through the contact form. We are not the official Citrix or NetScaler website, and this policy applies only to this fan-made domain. We may update this page from time to time, so we recommend reviewing it periodically if you continue to use the site.

2. Information We Collect

We may collect limited information that helps us operate and improve the site. That can include the name and email address you choose to submit through the contact form, as well as standard technical information such as IP address, browser type, approximate device information, referral data, and page usage patterns. We do not ask visitors to create an account, and we do not collect payment information on this site.

3. How We Use Your Information

We use collected information to respond to feedback, review article suggestions, improve site readability, understand which pages are useful to visitors, and protect the site from misuse. We do not sell personal information submitted through our forms. We also do not use fan-site contact details as a replacement for official vendor support channels.

4. Cookies and Tracking

This site uses a simple cookie banner and may use basic browser storage or cookies to remember your acceptance choice and to improve the browsing experience. If analytics tools are used, they are intended to measure general page traffic and content performance rather than to build detailed user profiles. You can limit cookies through your browser settings, although some convenience features may stop working as expected.

5. Data Security

We apply reasonable administrative and technical measures to reduce unauthorized access, but no website can promise absolute security. Information sent through the internet should always be treated with caution. If we become aware of an issue that materially affects data submitted through this fan site, we will review the scope and take appropriate follow-up action.

6. Third-Party Links

Our pages may link to official product documentation, social networks, or other third-party resources relevant to Citrix NetScaler Gateway topics. Those destinations are governed by their own privacy practices, not ours. We encourage you to read the privacy notices of external sites before submitting personal information there.

7. Your Choices

You may contact us if you want to ask what personal information was submitted through our contact form, request a correction, or request deletion where appropriate. Because this site is small and fan-operated, our records are limited to the information actually received from visitors and the routine technical logs needed to operate the site.

8. Contact Details

For privacy questions about this fan site, you may contact us at support@citrix-gateway.net. Mailing address: One Microsoft Way, Redmond, WA 98052-6399, United States. Public US phone reference: +1 (425) 882-8080. This contact information is provided for this website only and should not be treated as official Citrix or NetScaler support contact information.

9. Changes to This Policy

We reserve the right to revise this privacy policy to reflect updates to the site, its contact process, or applicable legal expectations. Any material changes will be published on this page with a refreshed effective date. This policy was last updated on April 9, 2026.